This Agreement sets out the terms under which Aimy Allied Pty Ltd (ABN 35 697 698 418) provides NDIS supports and services. You can read a summary below, or download the full agreement to review and sign.
The summary below is provided for convenience. The downloadable PDF is the authoritative version of the agreement.
Sets out the terms under which Aimy Allied will provide supports and services to you, in accordance with the NDIS and your NDIS Plan — including each party's responsibilities, how supports are delivered, and how fees are charged and paid.
Support coordination, occupational therapy, psychology, physiotherapy, behaviour support, and other agreed supports — delivered by suitably qualified Aimy Allied staff and/or approved subcontracted allied health professionals, in line with your NDIS Plan goals.
All supports are charged in line with the current NDIS Pricing Arrangements and Price Limits published by the NDIA. Where a support is not subject to NDIS price caps, we will advise you of the applicable fee before delivering the service. Travel, report writing, and non-face-to-face support items may be charged where applicable and agreed in advance.
We follow the NDIS Cancellation Policy. Cancellations require at least two (2) clear business days' notice. Cancellations made with less notice, or missed appointments without notice, may be charged in accordance with the NDIS Pricing Arrangements.
We will:
You (or your representative) will:
This Agreement may be reviewed or changed at any time by mutual agreement between Aimy Allied and you (or your representative). Any changes will be recorded in writing and signed by both parties.
Either party may end this Agreement by providing reasonable written notice. We will work with you to ensure a smooth transition of supports, including referral to alternative providers where required. In the case of a serious breach of the NDIS Code of Conduct, or where safety is at risk, this Agreement may be ended immediately.
We welcome feedback as an opportunity to improve our services. Complaints or concerns can be raised directly with us via info@aimyallied.com. If a matter cannot be resolved directly, you may contact the NDIS Quality and Safeguards Commission on 1800 035 544.
We are committed to protecting the privacy of your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Personal information will only be used for the purpose of delivering and coordinating supports, and will not be shared with third parties without consent, except where required by law.
Download the Participant Service Agreement, review it at your own pace, and reach out if you have any questions before signing.
We respond to every referral within 1 business day.
